Contact Us
Get in Touch
Whether you're interested in our testing services, have questions about our methodologies, or need a quote for your project, we're here to help. Fill out the form below, and our team will respond within one business day.
We work with arcade hardware manufacturers worldwide and can accommodate various testing requirements and timelines.
Send Us a Message
Additional Information
Response Time
Our team reviews all inquiries during business hours (Monday through Friday, 9:00 AM to 5:00 PM Pacific Time). You can expect a response within one business day. For urgent testing requirements, please mention this in your message, and we will prioritize your inquiry accordingly.
Types of Inquiries We Accept
- Testing Service Requests: Quote requests and information about our testing capabilities
- Technical Questions: Inquiries about testing methodologies and equipment
- Partnership Opportunities: Collaboration and partnership proposals
- General Information: Questions about our facility, certifications, or capabilities
- Support Issues: Questions about ongoing projects or past testing results
Alternative Contact Methods
If you prefer not to use the contact form, you can reach us directly through:
info@te-st-bench.com
Phone
+1 (408) 629-7384
Monday - Friday, 9:00 AM - 5:00 PM PT
Address
7842 Quality Lane
Testing Facility
San Jose, CA 95110
Frequently Asked Questions
How long does testing typically take?
Testing timelines vary based on the scope and complexity of your project. Basic compatibility testing may take 2-3 weeks, while comprehensive durability and safety testing can require 4-8 weeks. We'll provide a detailed timeline estimate when we respond to your inquiry.
What information should I include in my inquiry?
Include details about your hardware type, testing objectives, timeline requirements, and any specific standards or certifications you need to meet. The more information you provide, the more accurate our initial quote and recommendations will be.
Do you offer expedited testing services?
Yes, we can accommodate expedited testing for time-sensitive projects. Please mention your deadline in your inquiry, and we'll work with you to develop a testing plan that meets your timeline while maintaining our quality standards.
Can you test prototypes or pre-production units?
Absolutely. We work with manufacturers at all stages of product development, from early prototypes to final production units. Testing during development helps identify potential issues early when they're most cost-effective to address.